Sona101 Com's Privacy Policy — How Your Data Is Kept Secure

Sona101 Com collects two types of information to deliver its services — what you provide directly, and what is gathered automatically through your use of the platform.

Information Provided Directly:

• Identity information: Full name, date of birth, and national ID number (where required).
• Contact Information: Mobile number and email address.
• Financial Information: bKash/Nagad number, deposit and withdrawal history.
• Account information: Username, preferences, and settings.

Automatically Collected Information:

• Device Information: IP address, browser type, and operating system.
• Usage data: Pages visited, time spent on site, and games played.
• Location Information: Country-level data only, not your precise location.

Sona101 Com uses your data for specific, limited purposes only. We never use it beyond what was stated at the time of collection.

Sona101 Com never sells your data for advertising purposes or transfers it to third parties.

Sona101 Com uses internationally recognised technologies and practices to protect your data. Security is not just one department's responsibility — it is embedded in the culture of the entire organisation.

Sona101 Com's policy is to share your information only with parties that are strictly necessary for delivering our services. When sharing data with third parties, we follow the principles below:

When Your Information May Be Shared:

• Payment processors: With bKash, Nagad, and other approved payment gateways — solely to process transactions.
• Legal Obligation: Upon a valid court order or regulatory authority request.
• Fraud Prevention: With authorised agencies for the detection of money laundering or fraud.
• Technology partners: Strictly for platform operations — confidentiality is guaranteed under contract.

When Your Data Will Not Be Shared:

• With advertisers or marketing companies.
• For the purpose of selling or renting your data.
• For any commercial purpose without your explicit consent.

Sona101 Com uses cookies and similar technologies on its website to enhance your browsing experience. Cookies are small data files stored in your browser.

Cookies We Use:

• Essential cookies: Maintaining login sessions and security verification — the site cannot function without these.
• Functional Cookies: Remembers your language preference and layout settings.
• Analytics Cookies: To identify the most visited pages — completely anonymously.

You can disable cookies through your browser settings, though some features may not work as a result. Sona101 Com never uses harmful or third-party tracking cookies.

As a Sona101 Com member, you have full rights over your own data. You may exercise the following rights at any time:

Sona101 Com's services are intended exclusively for users aged 18 and over. We never knowingly collect data from minors.

Age verification is carried out at registration. If a minor creates an account and Sona101 Com becomes aware of this, the account will be closed immediately and all collected data will be securely deleted.

Sona101 Com does not retain any data beyond the defined periods. Retention timelines are set according to legal obligations and service requirements:

• Account information: For the duration of active account + 5 years after closure (as required by law).
• Transaction records: 7 years — under financial regulations.
• Usage Logs: 12 months.
• Customer Support Chat: 2 years.
• Marketing Preferences: Until you withdraw your consent.

Once the retention period expires, Sona101 Com securely and permanently deletes the data. This process is automated and reviewed on a regular basis.

Some of Sona101 Com's technology partners are based outside Bangladesh. Working with them may occasionally require transferring data internationally.

Whenever such a transfer takes place, Sona101 Com ensures that:

• The receiving party complies with international privacy standards.
• Appropriate contractual safeguards are in place.
• Data is also encrypted in transit.

Sona101 Com may update this Privacy Policy when necessary. If changes are made:

• Updates will be published on this page with the revised date.
• You will be notified via your registered phone number or email of any significant changes.
• Continued use of the platform after a new policy is published constitutes acceptance of the updated terms.

For any privacy-related questions or concerns, please get in touch with us:

• Email: [email protected]
• Live chat: Available on the website 24/7
• Response time: Within 48 hours